Garage Shoes

Privacy Policy

Garage Shoes makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.

What information do we collect?

When you place an order, we may ask you for certain information and you may submit personal data to garageshoes.com (for example your name, phone number, postal address, email address, contact and bank /credit card details). We may also record which products you purchase as well as customer traffic patterns and site use.

This information will be kept securely in accordance with our internal security policy and may be used to:

• Process you order;
• Provide you with up to date, efficient, and reliable service;
• Help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse orders on that basis;
• Open and run your account;
• Provide a more personal shopping experience.

By making a order and submitting your data you agree to this use.

From time to time we may also monitor and record phone calls for training purposes and to improve this service to you.

We will never collect sensitive information about you without your explicit consent.

Marketing communications

Garage shoes will not send you any marketing emails or pass your information on to third parties unless you give us consent, or unless we already have it.

If you have used the garageshoes.com web site before or have ordered products from Garage Shoes before it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you are an existing customer we will continue to keep you informed unless you tell us not to. If you are a new customer we will give you the choice (for example once you have placed an order) whether or not you want us to or other reputable companies to contact you about future offers, events and new products or related activities that you may find useful.

From time to time we may want to share data with other trustworthy and reputable companies both within and outside the European Union who may we think may have interesting offers and information for you. If you no longer wish us to do this please email us at info@garageshoes.com at any time.

If you indicate to us that you would NOT like to receive information from third parties then we will not pass on your data to any other third parties but if you are an existing customer we cannot control those who presently have it.

Cookies

In order to improve our service and garageshoes.com we may use a device known as a ‘cookie’. Cookies are a means by which information relating to your Internet activity (such as whether you have visited garageshoes.com before) is recorded on your hard drive and used by us to improve garageshoes.com and the products and services available to you. If you do not wish for us to use cookies when you use garageshoes.com please adjust your Internet browser settings to not accept cookies. Your computer’s help file should tell you how to do this.

Your Privacy

If you have any questions or comments about privacy or the Garage Shoes privacy policy, or if you have already submitted information that you do not wish us to possess or if you think that Garage Shoes has cookies or data about you that you don’t want us to use or that is incorrect please contact us at the address below, by telephone (on +44(0)113 273 9700) or email (at info@garageshoes.com) and the information will be corrected as soon as possible or removed from our database as you request.

Garage Shoes is registered with the Information Commissioner in accordance with the Data Protection Act 1998.

Garage Shoes has a dispute resolution mechanism. If you think we have not followed our privacy policy in some way, please email us and we can help you resolve your concern.

Customer Service Contact

You may resolve any issues that concern your interaction with garageshoes.com by:
Email to info@garageshoes.com or
Post at Garage Shoes, Limewood Centre, Ring Road, Leeds, ENGLAND, LS14 1NH; or
Fax to +44(0)113 232 9221; or
Telephoning +44(0)113 273 9700 between the office hours of 8:30am and 5:30pm GMT.